ASE the non-profit National Institute for Automotive Service Excellence (ASE) tests and certifies automotive professionals in all major technical areas of repair and service and certifies the technical competence of individual technicians, not repair facilities.
I-CAR - Dedicated to improving the Quality of the Collision Repair Professional
I-CAR is an international, not-for-profit training organization dedicated to improving the quality, safety, and efficiency of auto collision repair by certifying technicians and shops to help you to feel confident about your choice in collision repair.
1 Tech | 6 years avg. exp.
2 ASE Techs | 15 years avg. exp.
3 Master Techs | 25 years avg. exp.
Established in the Year
Better Business Bureau Rank
A+
Satisfaction Rating
100%
Passed
26 Tests
1. ASE Certified Technicians 2. Minimum 10 Years Experience 3. Top BBB Rating 4. Only do work needed 5. Clean Waiting Area & Restrooms 6. Well-Organized Shop 7. Free Local Shuttle 8. Honor NARPRO Warranties ...more...more
of Quality and Integrity!
Honors
Customer Care Pledge!
To Our Valued Customers, We Pledge:
To Only Recommend Work That Is Necessary
To Take The Time To Fully Answer Your Questions And Discuss The Work We Have Done And The Condition Of Your Car
To Always Give You The Best Value: Quality, Service And Price
To Stand Behind Our Work With A Strong Warranty
To Keep A Clean, Well-Maintained Facility
To Provide A Free Local Shuttle
To Have Your Vehicle Ready On Time On The Day Promised Or You Get A Free Rental
To Be Your Advocate With Insurance Companies To Ensure Your Vehicle Is Repaired To Your Satisfaction
To Provide A Lifetime Warranty For Paint And Workmanship
To Always Give You The Best Value: Quality, Service And Price
To Use Quality Replacement Parts That Ensure A Proper Fit And Finish, And Meet Or Exceed Your Expectations
To Resolve Disputes Fairly In A Prompt, Professional And Neighborly Manner
To Be Environmentally Responsible
To Support Our Community
To Treat You With Honesty And Respect
Local shuttle service / car rental
Estimates provided before work is started
24 months / 24,000 mile warranty
Parts meet or beat manufacturer specifications
Modern tools and diagnostic equipment
Independently owned and operated
Repairs completed in a timely fashion
Technicians trained and certified
About Virginia Auto Service
Virginia Auto Service is a professional auto repair service, with a family feel. Virginia, owned by Matt Allen and family, has been in business since 1995. Customer service and integrity are key components at Virginia Auto Service. Every customer matters. Matt Allen and team make it a point to treat every customer as if they were part of the family. They are proud of the fact that the majority of their customers come to Virginia through referrals.
The expert level of service customers experience at Virginia Auto is largely due to the fact that every technician is ASE certified. The shop also employs three Master techs with an average of 24 years experience. Over their years in business, the shop has been recognized with many different awards, including winning the Phoenix Chamber of Commerce Impact Award for response to Adversity, and were also named a Top 10 Shop by MotorAge magazine.
100% Real Customer Reviews!
What is This?
You can trust a NARPRO "Full Circle" Reviews
100% Verified - We Confirm They Are Real Customers Of This Shop
You See The Full Conversation - Not Only The Customer Review But Also What This Shop Says, So You Get To See Their Professionalism
How likely are you to refer this shop to a friend or colleague?
Not Likely
Neutral
Very Likely
1
2
3
4
5
6
7
8
9
10
10
You are very knowledgeable & courteous. The work was performed correctly the first time and your prices are fair.
I will keep taking my cars to you because I trust you.