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NARPRO VIP Cardholders 
receive a 10% discount
on all new parts and a
strong 24 month/24,000
mile transferable warranty.

Being a NARPRO
recommended shop
means they've passed
26 different criteria
,
plus they have an exemplary track record and customer service rating. 

 

 




A+





 

 

Read the 12 point Quality Assurance Guarantee and Customer Care Pledge that appears on the NARPRO web site and hangs in our office.  It tells you what you can expect from us.  

If there's anything we can
do to help you, please
call or stop by.

 
 
 
 
 

480-214-2185
 no solicitors please
1

Knudsen's Auto Specialists

12804 N. 19th Avenue
Phoenix, Arizona  85029

Mon-Fri:  7:00am-6:00pm

 

 We Received The Highest Rating In
 Initial Customer Satisfaction
For A NARPRO Recommended Shop!

 

      No matter how long we�ve been in business (and we�re on the third generation of the Knudsen family) we�re always so gratified to hear that our clients think highly of us.  I trace our customer loyalty back to something my father instilled in me years ago �Make it your passion that every single customer  is happy with their entire experience at Knudsen�s�.

      I know Dad was right because right now we have 2,700 active clients at Knudsen�s and over 2,000 of them have been loyal friends and clients for over 10 years.  And to keep the Knudsen family passion going, I�m now teaching this to my son, Lyle III.

Extraordinary Service
Is Normal At Knudsen�s

       From the front desk to the technicians in the shop, we are all comitted to giving you our very best every single day. 

       And speaking of our techs � let me brag on them a minute � you�ll never find a better, more highly trained group than this.  Did you know that only about 10% of repair shops have even one certified Master � we have two: Tech Todd Hanson and Mike Muller  who have over 25 years experience each.  Mike, Sal and Monty are all Certified by ASE and have multiple areas of expertise as well.  Our techs have been with us an average of about eight years � so they really get to know you and your vehicles.

       When you come to Knudsen�s we know you�ll find a level of service and expertise you may never have known before.  In fact, I don�t settle for satisfaction.  If your visit to us isn�t extraordinary, I want to know.

Lyle Knudsen Jr & Lyle III

 
  • No questions asked 12 month/12,000 mile warranty on new parts and labor
  • 24 month, 24,000 mile warranty
    on new parts and labor for all
    NARPRO VIP Card Holders
  • AAA Approved Facility
  • Serving Central Phoenix since 1990 
  • Recommended Emissions Diagnostic & Repair Facility 
  • Your car will be ready on time or we'll supply a free rental car
  • We promised to fix only what needs fixing and supply you the replaced parts upon request 
  • Your Dealership Alternative 
  • 4  ASE Certified Technicians, 2 Master with an average of 21 years experience 
  • Free Local Shuttle
  • Car Rental Available
  • Old Fashioned Service, Combined with the Latest Diagnostic & Repair Technology
 

 Why getting repair quotes over the phone may not be such a good idea

              

 

 Tested - Trusted - Nearby

 
Here I am Lyle Jr (on the right by the way) with my son Lyle III. 
My father Lyle Senior taught us to treat people honestly and
fairly no matter what.

Only 10% of Repair Shops

Nationally have one ASE

Master Tech. 
Two of our four Techs are
ASE Master Level Rated
.

 
Our facility is clean
and professional and outfitted with the most up to date tools and diagnostic equipment available.
Lyle is constantly on
the phone communicating to clients the status of your job and making sure your car is
ready when promised
at the price promised. 

Our technicians have access
to the latest specifications
and diagnostics right
in the garage area. 
Our national database
is constantly being updated with

real world feedback
from shops all over the US,

allowing us to repair the job

right the first time

We're located on 19th Avenue about a half a mile north of Cactus Road.

 


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