About Us


"NARPRO is a network of Family-Owned, Independent
auto repair shops that have banded together because of their shared commitment to providing guaranteed service at reasonable prices."

Auto Owners Like You 
Is The Reason NARPRO Was Formed

A survey by Marketing Associates taken in early 2004 showed conclusively what consumers wanted from their repair shops-and what things caused them frustration. Here's a snapshot of what people like you have said they wish would happen when getting their car or truck repaired-but seldom does.

● Almost 4 out-of 5 said they would prefer to do business with an Independent, Family-owned Neighborhood Shop

● They want to have confidence that their car is fixed right-the first time.

● They want to know that they're only getting the work they need.

● They want their vehicle ready on time

● They want to be confident that the parts that are used are not used, knock-offs, or substandard.

● They want quality work at a fair price.

● They want to be sure that their mechanics are experienced and know what they're doing.

● They want a clean place to wait-and clean restrooms are a must.

We took their advice very seriously when we set up the standards for NARPRO

Reliable Shops
Reliable People

The Neighborhood Auto Repair Professionals

 NARPRO  Jay B. Jennings  General Manager  602-956-2099  
jjennings@narpro.com 
P.O. Box 21477

  Mesa, AZ  85277-1477