About Us
 "NARPRO is a network of Family-Owned, Independent auto repair shops that have banded together because of their shared commitment to providing guaranteed service at reasonable prices."
Auto Owners Like You Is The Reason NARPRO Was Formed
A survey by Marketing Associates taken in early 2004 showed conclusively what consumers wanted from their repair shops-and what things caused them frustration. Here's a snapshot of what people like you have said they wish would happen when getting their car or truck repaired-but seldom does.
● Almost 4 out-of 5 said they would prefer to do business with an Independent, Family-owned Neighborhood Shop
● They want to have confidence that their car is fixed right-the first time.
● They want to know that they're only getting the work they need.
● They want their vehicle ready on time
● They want to be confident that the parts that are used are not used, knock-offs, or substandard.
● They want quality work at a fair price.
● They want to be sure that their mechanics are experienced and know what they're doing.
● They want a clean place to wait-and clean restrooms are a must.
We took their advice very seriously when we set up the standards for NARPRO
Reliable Shops Reliable People
The Neighborhood Auto Repair Professionals
NARPRO Jay B. Jennings General Manager 602-956-2099 jjennings@narpro.com P.O. Box 21477
Mesa, AZ 85277-1477 |