Repairs Guaranteed By NARPRO

OK, we admit it – since 2004 we have never had an unresolved complaint for any NARPRO-recommended shop.  So here’s what we think is the best Guarantee in the business.

NARPRO guarantees your satisfaction with any repairs performed by a NARPRO-recommended shop up to $7,500. 

Here’s how it works:  If you ever are dissatisfied with a repair done by a NARPRO-recommended shop (mechanical repair or auto body), here’s what you do:

1.     Contact the shop – 99.9% of the time everything gets set right at this point

2.     Contact BBB – If you and the shop can’t come to terms, contact the Better Business Bureau.  They’ll hold a hearing.

3.     If the BBB finds for you and against the shop and the shop does not follow through then we will pay to fix the problem – up to $7,500

4.     Contact NARPRO Customer Satisfaction Department at 480.822.6300 and we’ll take it from there.