Repairs Guaranteed by NARPRO
OK, we admit it – since 2004 we have never had an unresolved complaint for any NARPRO-recommended shop. So here’s what we think is the best Guarantee in the business.
NARPRO guarantees your satisfaction with any repairs performed by a NARPRO-recommended shop up to $7,500.
Here’s how it works: If you ever are dissatisfied with a repair done by a NARPRO-recommended shop (mechanical repair or auto body), here’s what you do:
1. Contact the shop – 99.9% of the time everything gets set right at this point
2. Contact BBB – If you and the shop can’t come to terms, contact the Better Business Bureau. They’ll hold a hearing.
3. Contact NARPRO Customer Satisfaction Department at 480.822.6300 or email us a contactus@narpro.comand tell us about the problem.
4. If the BBB finds for you and against the shop and the shop does not follow through then we will provide the repairs or refunds that BBB directs – up to $7,500.
